Best of Houzz 2017 Customer Service

 

Northface Construction of Elk River, Minnesota

Awarded Best Of Houzz 2017

Customer Service

 

Over 40 Million Monthly Unique Users Nominated Best Home Building,

Remodeling and Design Professionals in North America and Around the World

 

Minneapolis, Minnesota February 3rd , 2017 – Northface Construction of Elk River, Minnesota has won “Best Of Customer Service” on Houzz®, the leading platform for home remodeling and design. The Exceptional Customer Service Provider Northface Construction was chosen by the more than 40 million monthly unique users that comprise the Houzz community from among more than one million active home building, remodeling and design industry professionals.

 

The Best Of Houzz is awarded annually in three categories: Design, Customer Service and Photography. Design award winners’ work was the most popular among the more than 40 million monthly users on Houzz. Customer Service honors are based on several factors, including the number and quality of client reviews a professional received in 2016. Architecture and interior design photographers whose images were most popular are recognized with the Photography award. A “Best Of Houzz 2017” badge will appear on winners’ profiles, as a sign of  their commitment to excellence. These badges help homeowners identify popular and top-rated home professionals in every metro area on Houzz.

 

“Northface Construction prides itself on customer service through quality management techniques that empower our clients with communication, quality and control”

 “We’re so pleased to award Best of Houzz 2017 to this incredible group of talented and customer-focused professionals, including Northface Construction,” said Liza Hausman, vice president of Industry Marketing for Houzz. “Each of these businesses was singled out for recognition by our community of homeowners and design enthusiasts for helping to turn their home improvement dreams into reality.”

 

 

 

Follow Northface Construction on our Houzz Profile

 

About Northface Construction

Northface Construction is built to serve our clients to a higher satisfaction than any other company in the market today. Every decision I make for this company is based on the values that create the personal interaction and finished projects that are needed in the modern construction industry.

roofing

“Since I started Northface Construction, there are a few core values that have remained and been the building blocks for our success with our clients. The core values are Sustainability, Honesty and Customer Service. Sustainability is an idea that means a lot to me and Northface Construction, it is built from three pillars of sustainability; Environmental Sustainability, Social Sustainability and Economic Sustainability. Northface Construction ties all three of these concepts into every decision that we make. I know through these actions that we can have a strong positive influence on the communities, people and companies we impact.”

 

 

 

 

Contact Us

  • This field is for validation purposes and should be left unchanged.

About Houzz

Houzz is the leading platform for home remodeling and design, providing people with everything they need to improve their homes from start to finish – online or from a mobile device. From decorating a small room to building a custom home and everything in between, Houzz connects millions of homeowners, home design enthusiasts and home improvement professionals across the country and around the world. With the largest residential design database in the world and a vibrant community empowered by technology, Houzz is the easiest way for people to find inspiration, get advice, buy products and hire the professionals they need to help turn their ideas into reality. Headquartered in Palo Alto, CA, Houzz also has international offices in London, Berlin, Sydney, Moscow and Tokyo. Houzz and the Houzz logo are registered trademarks of Houzz Inc. worldwide. For more information, visit houzz.com.

 

 

 

 

 

 

 

 

Elk River Exterior Remodel Contractor

Elk River Exterior Remodel Contractor Northface Construction 763-433-2269

exterior remodel

Elk River is a beautiful city that houses a vast amount of history and boasts a strong economic environment for the businesses and citizens that reside here. Northface Construction is a local construction exterior remodel company that is lucky to call Elk River it’s home. We are located right on Main Street in downtown Elk River on the riverbank of the beautiful Mississippi River.

657 Main Street NW #90, Elk River, MN 55330

exterior remodel

We feel a strong connection with our local area of Elk River as an exterior remodel company. We have been blessed to be a part of the preservation of the city developments through remodel projects of all sizes and scopes. It is important to Northface Construction to be able to help increase property values and aesthetics with value engineered designs and products that we use in our exterior remodel projects locally. We believe in sustainability, of our local area of Elk River. We make sure to cater to the specific local needs of Elk River and Surrounding resident and businesses alike by providing quality, and value-driven exterior remodel services.

"We had Northface Construction re-roof our lake cabin. The work was finished as we requested, on time, and everything was left neat and clean when the job was done. Josh was very easy to work with and we would recommend Northface to anyone."

Paul B.

<< Prev
Next >>

Our Services include but are not limited to;

Roofing- Asphalt shingle, Metal panel, Metal shingles, TPO flat roofing and EPDM flat roofing. These include full replacement, repair or inspection of all these types of systems.

Siding- Vinyl, Engineered Wood, Wood, Metal installation or repair.

Gutters-  Aluminum Seamless gutter installation, replacement or repair.

We pride ourselves in maintaining a consistent, local quality-driven workforce. By providing higher quality and better customer satisfaction we hope to bring our own influence of sustainability to Elk River locally. We believe that by providing jobs to local residents, providing valuable service we are directly stimulating the local economy of Elk River and the surrounding areas. By maintaining this revenue stream locally we can make sure that profits, salaries and home investment growth will directly be utilized locally.

If you are interested in talking to us about your next exterior remodel project please call us at

763-433-2269 or use our Contact US feature below!

Contact Us

  • This field is for validation purposes and should be left unchanged.

elk river exterior remodel

 

Litchfield Roofing Contractor

Litchield homeowners are left with the damage to clean up after the recent tornado brought strong winds and hail that damages many homes. In the wake of the destruction many are looking for who is going to help them fix the damages caused. 

The tornado affected all the area homes and individuals to different levels of damage. From total destruction to cosmetic damage.  It produced large hail that may have caused damage to your roof that you may not be able to see.

Northface Construction is a full service general contractor that specializes in storm damage and is your Litchfield roofing contractor to call to repair your home from storm damage. We handle all types of work that may be caused by wind or hail. This includes roofing, siding, windows and other construction related trades that may be needed to bring your home to a condition even BETTER than before the storm.

We understand that in order to make sure the repairs you need are done properly that the project needs to be assessed in detail, estimated accurately and work performed to higher standards than your typical tradesman. We are specialists in exteriors and storm damage repair making us your local Litchfield roofing contractor of choice.

We boast many accreditation and certifications that allow us to provide BETTER warranties than most Litchfield roofing contractor companies. We are a certified installer for the top shingle and siding manufacturers in the country as well as recognized for our outstanding service by HOUZZ and the BBB.

When choosing the Litchfield roofing contractor to work with to repair your hail, wind or tornado damage. Make sure to give Northface Consruction a call today for you 100% FREE damage inspection and we will  make sure that you are taken care of by your trusted litchfield roofing contractor Northface Construction.

844-612-HAIL or 763-433-2269

Nisswa Roofing Contractor

Sunday June 19th, 2016 severe weather developed in northern Minnesota and the Brainerd Lakes area leaving damage in it’s path. Residents who may have been affected by hail and wind need to contact their trusted local MN Nisswa roofing contractor Northface Construction to investigate potential hail or wind damage on their cabin or home. Northface Construction is a fully licensed and insured general contractor that specializes in roofing, siding and storm damage remodeling and is a great resource for Nisswa and Brainerd Lakes area affected residents. Please reference the below map to look at where hail damage was reported by our hail tracking software.

Nisswa Roofing Contractor

 

If you or someone you know has a residence in the Nisswa, Brainerd Lakes, Pequot Lakes or surrounding areas their residence may have been affected by the Nisswa Storm Damage on Sunday June 29th, 2016. If this is the case they should contact Northface Construction for a 100% FREE damage assessment as we are the top Nisswa Roofing Contractor. We provide a free damage assessment and document any hail or wind related damages that may have occurred. Northface Construction will also meet your insurance company adjuster to present the damage findings and present a real market value for the repair of the Storm Damage. We are highly versed in the process of contracting insurance claim projects and provide the top quality customer service and workmanship to our clients which is why over 75% of our projects are referrals from past customers.

As your local Nisswa Roofing Contractor we provide a value driven experience from the moment we first meet you. We are fully licensed and insured and provide exceptional labor and material warranties on all of our work. In comparison with other Nisswa Roofing Contractor companies, you will find our process is client-based and NOT high pressure. We educate, consult and deliver to our clients so they can have as smooth as a process as possible with the best quality work. We abide by all local codes and legal requirements as set forth by the state of Minnesota and all local jurisdictions that we do business in.

We are on appointments RIGHT NOW in Nisswa and surrounding areas inspecting homes for damage and the following are some photos of the roofing impacts from hail on shingles and skylights.

nisswa roofing contractor a7e799c4-30bc-4046-b6a8-ca2aaad9541b (1)

It is important to choose the right contractorto hire for the work on your cabin or home in result of the Nisswa Storm Damage. Many companies in the market today are volume driven and the client does not get the attention or quality they deserve as a paying customer. Northface Construction will have our Certified Inspector perform a detailed damage assessment and will give you an honest opinion on whether you have experienced a loss of life on your property from the Nisswa Storm Damage. We do not advise homeowners to file claims that are not justified because we are a highly trained and professional Nisswa roofing contractor that seeks client satisfaction over volume business.

 

If you would like a FREE damage assessment from your Nisswa Roofing Contractor Northface Construction for your property that may have been affected by the Storm Damage please give us a call at 844-612-HAIL or 763-433-2269

Wheaton Storm Damage

Sunday June 12th, 2016 severe weather developed in western Minnesota and the Dakotas leaving damage in it’s path. Residents may be affected by hail and wind need to contact their trusted local MN storm damage contractor Northface Construction to investigate potential hail or wind damage on their cabin or home. Northface Construction is a fully licensed and insured general contractor that specializes in roofing, siding and storm damage remodeling and is a great resource for Wheaton Storm Damage affected residents. Please reference the below map to look at where hail damage was reported by our hail tracking software.

wheaton storm damage

If you or someone you know has a residence in the Wheaton, Browns Valley or Traverse county areas their residence may have been affected by the Wheaton Storm Damage on Sunday June 13th, 2016. If this is the case they should contact Northface Construction for a 100% FREE damage assessment. We provide a free damage assessment and document any hail or wind related damages that may have occurred. Northface Construction will also meet your insurance company adjuster to present the damage findings and present a real market value for the repair of the Wheaton Storm Damage. We are highly versed in the process of contracting insurance claim projects and provide the top quality customer service and workmanship to our clients which is why over 75% of our projects are referrals from past customers.

It is important to choose the right contractor for the work on your cabin or home caused by the Wheaton Storm Damage. Many companies in the market today are volume driven and the client does not get the attention or quality they deserve as a paying customer. Northface Construction will have their HAAG Engineering Certified Inspector perform a detailed damage assessment and will give you an honest opinion on whether you have experienced a loss of life on your property from the Wheaton Storm Damage. We do not advise homeowners to file claims that are not justified because we are trained and certified by HAAG Engineering which is the basis of hail identification training for many insurance company adjusters.

If you would like a FREE damage assessment for your property that may have been affected by the Wheaton Storm Damage please give us a call at 844-612-HAIL or 763-433-2269

Metal Roofing Contractor Finished Project

As a metal roofing contractor Northface Construction takes pride in the drastic changes in appearance and performance that we can provide to our clients.

 

metal roofing contractor

These clients were referred to us and it was a great opportunity to work with some wonderful people.  Upon our first meeting it was established that the client was highly interested in doing a type of metal roofing on their home but were unsure of what type was the best option for the amount they were looking to spend. We spent time developing three different proposals for these prospective clients. Each of these options had their benefits and budget. As part of our service process we were able to EDUCATE the client on what each option provided and actively listen to what their specific needs were. After identifying the needs of our client we were able to CONSULT them on which option might be the proper metal roofing system would be for their application.

The client chose to go with Central States Panel-Loc Plus System with 26 Gauge metal. This is because it provided the appearance, performance and fit in the budget in which they were comfortable with.Upon completing our first two goals of Educating our client and Consulting them it was time to provide the third goal to DELIVER a quality result on our promises. We set a schedule for the build of the project, pulled the applicable permits, and ordered an efficient amount of material. As a professional metal roofing contractor our initial goal was to complete the project in 5 business days and due to the optimal efficiency of our process we were able to cut that short and complete the project in 4 working business days!

IMG_3815metal roofing contractor

This was a great project and the transformation was phenomenal! These clients went from having a failing outdated roofing system to a weather-tight, beautiful metal roofing system that will perform for a lifetime! As you can see in the photos the dramatic difference in curb appeal is astounding and we are proud to have been the metal roofing contractor of choice for these clients!

metal roofing contractor

If you are interested in learning more about the metal roofing systems that Northface Construction installs as a metal roofing contractor please give us a call today for a FREE estimate and consultation at

763-433-2269

 

Thanks,

Josh Swisher

President

Roofing Contractor Recognition and Affiliation – Northface Construction

The toughest part of choosing a roofing contractor is knowing who to trust. As talked about in our previous post How to Find a Trusted Roofing Company  there are important steps you can take to make sure you are finding the proper roofing contractor for your project. But, what types of affiliations does a company have and how do each of those establish that this roofing contractor is the one to work with?

  1. BBB

    • The Better Business Bureau is an establishment that holds businesses accountable for their practices in the marketplace and give a rating associated with the overall ethics and satisfaction that a roofing contractor  is conducting business. Companies can elect to become an Accredited member by paying membership dues and agreeing to abide by the BBB Code of Conduct.
  2. Manufacturer Certification

    • Roofing contractors can be manufacturer certified for different brands of shingles on the market. They must abide by manufacturer specification for installation, a code of conduct in business practices and have an outstanding track record of quality work to become certified. With being certified, the roofing contractor is being backed by the actual manufacturer of the product they install, which is a BIG deal. Most of these certifications by manufacturers also enables the contractor to provide much better warranty coverage than that of a typical contractor who is not certified. This is a HUGE plus because these stronger warranties could save the homeowner thousands in the future for a low cost up front.
  3. Houzz

    • Houzz is a social media type home style and decor site which allows contractors and other home products or designers to showcase their work and interact with potential clients. It allows residential consumers to look at photos and styles and add them to a portfolio to save and plan for their upcoming project or redesign. Houzz is very unique in the fact that is allows consumers to interact with professionals and ask questions about the showcased work. Companies who are awarded service awards by Houzz are chose because of their highly positive reviews and past interactions with clients which is another good insight into how a roofing contractor serves their clients.
  4. Angie’s List

    • Angie’s List requires roofing contractors to have at least one review from a current Angie’s List subscriber before they can be a service providing member. The site relies on actual reviews from REAL clients to judge on the overall experience and performance of work provided by the contractor. So not only do companies need to abide by a code of ethics, they really do need to satisfy their clients to be listed as a top provider. If a company receives an Angie’s list award or even is a service providing member you can know that this company is vetted, tried and tested.
  5. Trade Associations

    • Trade associations are a great indication of a companies trustworthiness and it shows insight into their culture as well. If a roofing contractor or other type of contractor is an active member in a local association it can be a good indication of their care for their local community and how they uphold strong ethics in how they do business. Most associations have strong missions that will incorporate an ethical standard of it’s members and seek to improve the community in which they serve.
  6. Chambers of Commerce

    • The local chamber of commerce is another affiliation that a reputable roofing contractor might have. Like trade associations, your local chamber of commerce with have business standards that it upholds for it’s members. It also is another way to see the insight of the culture of the roofing contractor you are looking to do business with and their care for the community in which they serve.
  7. Online Reviews

    • Online reviews can be found in many local listing spots such as Google, Houzz, Angie’s List, Yelp, BBB etc.. These will give you as a consumer a full overview of what type of quality experience and craftsmanship they provide to real local clients that have had experience. The value of online reviews for potential consumers and roofing contractors alike is immeasurable. Because not only can you get a full view of the company but, contractors can find out how they can serve their clients better. Another indication of the companies integrity is how they address and respond to bad reviews.

We here at Northface Construction believe that as a consumer you are best served by us through providing relevant and valuable information that can provide you with the tools to make an informed decision. your home is your biggest asset and that is why we promise to Educate, Consult and Deliver on the services we provide so you are satisfied with your experience to the fullest extent possible. If you would like to talk more about your upcoming exterior renovation project please give us a call at 763-433-2269 and we would be happy to provide you with a free estimate and consultation.

Roofing Storm Damage

 

If you are questioning the lifespan of your roof or think that you may have experienced roofing storm damage at your home you need to Get a Quote or get a free damage inspection from us here at Northface Construction.

Roofing storm damage may occur when weather related activities occur such as hail or high winds occur. It is important to call a professional roofing contractor who actively engages in storm damage business such as Northface Construction.

Once you have gotten in touch with Northface Construction regarding your roofing storm damage we will immediately schedule a day and time that works best with your schedule to have our project consultant come and do a thorough inspection of your roof. During this inspection, the project consultant will identify any damage that may have occurred that would be covered by your insurance company. During this time you will have informational literature regarding Northface Construction and the roofing storm damage insurance claim process.

When the project consultant has finished their inspection they will provide you with documentation of the damage found on the roofing material along with the long term effects this may have on the life of your roof. Our project consultants are highly trained in the identification of hail and wind damage on roofing materials so you can be rest assured that we will not recommend to file a claim on damage if we believe it is not substantial enough.

Upon presentation of the roofing storm damage your Northface Construction Project Consultant will provide you with detailed instructions and information to pursue filing an insurance claim. Our service on your behalf only is just beginning at this point. Our project consultant will meet with your insurance adjuster during the insurance companies inspection of the roofing storm damage. We will provide a detailed estimate for the insurance company based on the damage found during our inspection of the property and negotiate the claim settlement amount upon real and true market rates of our area. Northface Construction is highly knowledgable in the negotiations with insurance companies regarding the price and scope of insurance claims as we are Independent Construction Contractors of America trained.

Once the scope and price of the project are determined for the roofing storm damage loss on your property Northface Construction will immediately put your project into production. We pride ourselves on our efficiency and quality craftsmanship. We maintain that through the use of technology and quality management practices that we have specifically designed to serve our customers to a higher level than competitors in Minnesota.

We are proud to boast that over 50% of our business comes from referral business from highly satisfied clients that we have served. You can be positive that you are making the right choice when you choose Northface Construction

If you would like to schedule your FREE damage inspection or FREE roofing estimate

CALL TODAY at 763-433-2269 or 844-612-HAIL or click GET A QUOTE

Thank you for your time and opportunity to serve you,

Sincerely,

Josh Swisher

President

 

Construction Team- Katie Swisher

roofing

Northface Construction is proud of our valued team that contributes to our success as a contractor in the Minneapolis metro areas. We would like to share more about our construction team and who we are with our clients so they may know us and what makes us the best at what we do. So it is our pleasure to introduce Katie Swisher our Office Manager to you all!

Katie Swisher is our glue that holds us together here at Northface Construction. Katie is founder Josh Swisher’s wife and she is a large reason behind our success here at Northface. Katie is in charge of the administrative work and makes sure that Josh keeps on track. Katie has a Bachelors degree from the University of Wisconsin-Stout in Food Science. Currently she is pursuing her MBA in business at St. Cloud State University so she can hone her business skills to an exceptionally high level.

construction team

Katie has a knack for organization and extreme detail in all of the work she does. Katie is highly skilled in Microsoft office, Photography, Acculynx, technical writing, creative writing and customer relations. She has a personality that lets her learn quickly and a wonderful person to work with. She is in charge of our company organization, customer relations, business communications, billing, marketing design and collaborates on our strategic planning.  Her background in science brings a diverse knowledge base to our construction team that creates collaborative thinking from multiple backgrounds and experiences.

Katie has a pet micro-pig named “Chunk” and has her own business being a food blogger who focuses on gluten-free and organic recipes (Food by Katie).  She enjoys fine dining, cooking, photography, exercising, traveling and spending time cuddling with her pig and husband. In the future she strives to grow her food blog to an international level and continue working with her husband Josh in growing Northface Construction.

construction team

It is important to us here at Northface Construction to value diverse background, knowledge and experience on our construction team. The combined experiences of our team in our collaborative development of systems to serve our clients is unrivaled. We strive to understand what our clients value most in their construction experience and work to provide the extra efforts it takes to make their experience with Northface Construction a wonderful one.

Northface Construction Roofing Company History

 

Josh Swisher, President and founder of Northface Construction started in the roofing industry at age 15 working for his neighbor. He started as a “gopher” laborer and through the 5 years working for that company became his employers right-hand man. Josh then started pursuing his college career while continuing to complete roofing and exterior remodeling projects as an independent contractor providing labor for numerous contractors. During his college career Josh was being asked by numbers of aquaintances and friends to do their roofing projects for them as he had a gained a reputation of quality and honesty in his work and takes great pride in what he does. So in 2010 Josh established Northface Construction and obtained his Minnesota Home Builders licence (BC665389). From that point forward, the company began to grow while Josh was still in college. The more roofing projects Northface Construction did the more referrals and people started reaching out to have their roofing projects contracted by us.

http://www.northfaceconstruction.com

 

Today, Northface Construction operates with the vision of delivering quality through craftsmanship, processes and relationships. We do this through use of technology and standardized business operating procedures that facilitate efficiency and quality. Josh has a vision of bringing the opinion of roofing contractors to a higher level one client at a time. Northface treats it’s clients as project partners whose goal is the same as ours, to complete your roofing project in a fast, efficient, and cost effective manner with high quality craftsmanship.

roofing

Picking the right contractor for your roofing project can be a hard decision. It is best practice to get multiple bids, question each contractor on how they will complete the project, verify references provided, verify insurance and licensing etc… Most reputable roofing contractors should be able to provide all of the previously mentioned factors without much issue. But, when you are at the point of really making a decision on who to choose what will be the deciding factor? We believe it is trust.

Trust is gained through experience, honesty, reputation and many other factors. But, in the fast-paced technology driven world it is hard to know the right roofing contractor to trust and the one who sells their way into gaining your trust. Here at Northface Construction it is important to us to build our reputation through our client base more than anything else. The reason being that when someone you know and trust can refer you to another party you know they have been vetted, tried and tested. Our customers are our greatest advocates here at Northface Construction and it has all started from a humble beginning.

If you are interested in meeting us and talking about your next roofing project please call 763-433-2269 for a free consultation