Not all contractors are made the same. With that being said, I wanted to talk about a recent project the we completed in Otsego, MN for some clients. The situation started with the fact that these homeowners had sustained some wind damage from a storm this last summer on their home that ripped off around 200 square feet of vinyl siding. When we met these individuals they were almost at their wits end at finding someone to come and fix the damage. The reason being that many siding contractors had told them that is was not worth the time or the money to do the job. When we first talked they were relieved to hear that Northface Construction would help them with their storm damage issues no matter how small of a job it was.
The first time we went out there we assessed the loss and established a price for completing the work that they had requested. We were going to find the same siding and replace it back to how it had looked previously. When fixing siding Northface Construction ALWAYS researches to make sure that the existing siding is still in production so we can match the color as best we can. Upon researching the color of siding that these homeowners had on their house, we discovered that it was not produced anymore and we would have to go with a similar product to finish the repair if the homeowner wanted to.
We here at Northface Construction do a lot of insurance restoration work from storm damage and know that in many insurance policies if the siding is not produced anymore that the insurance company must replace the ENTIRE HOUSE siding. We brought this fact to the attention of the homeowners and let them know that we could either repair the siding like we originally discussed, or they could file a claim with their insurance company to potentially replace the entire house. This brought on an interesting chain of events that changed the project from a small repair to a total storm damage siding remodel.
The insurance company approved a total storm damage siding replacement on the entire house. This was a great scenario to play out because the amount of deductible that the homeowners would have to pay was less than what the repair was to fix the existing outdated siding in the beginning!
Northface Construction and the clients were able to get a contract signed to complete the remodel of the siding storm damage on their house. We consulted them on what types of products were in the market, helped choose a beautiful exterior design of color and had our highly skilled installers complete the job up to our standards.
This project was a great project for many reasons, but there are a few that stand out above the rest. First off, no other contractors gave these homeowners the respect and time that they deserved and gave Northface Construction the opportunity to show what we are all about, and that is customer service and value. When you treat everyone with respect and listen to their needs it serves everyone better and we were able to do that. Secondly, Northface Construction has the knowledge, expertise, skills and capability to handle storm damage repairs and remodels of any scope or size. Because of our strong knowledge and experience in storm damage restoration we were able to serve this customer fully and satisfy their needs/expectations above and beyond. Lastly, these homeowners were able to not only get their problem fixed, but they were able to fully remodel the siding on their home with brand new top notch material. They were able to give their home a beautiful updated face-lift for very minimal.
“Northface Construction was very good to us. Josh was willing to start out by taking a siding repair job and it ended up being a complete replace job. Northface installers did a clean job on install and the quality of the work is amazing.”